We will show INTEGRITY in all of our actions towards our customers, colleagues, suppliers and the community. ETHICS are the pillar of our organization.
Integrity + Ethics = ALIGNMENT
We will always work as a TEAM. Through the DEDICATION of our employees we will reach our goals in all aspects of our business recognizing that Leadership is an Action, not a position.
To offer high quality products and services through a continuous improvement process, dedicated employees and ultimate technology.
Through an entrepreneurial spirit, LUBLINE® will be the preferred partner for our customers and suppliers.
Decades ago, the Petroleum Industry began building companies in a specific territories of the United States, as they did, it became necessary to focus on other regions in the country in order to expand the existing business.
Two important choices were made to find a solution to the challenge:
1 Build more refineries or; 2 outsource the blending and packaging process to third parties in different territories in the US.
In the choices, LUBLINE® LLC history began.
At that time there were many packaging/blending businesses that provided services to large corporations. After years of having this relationship, large corporations decided to consolidate. Some of these companies decided to close their facilities and promote the smaller packaging/blending businesses.
The founders of LUBLINE®, recognizing the Industry changes was occurring, decided to create a company that would export base oil and finished lubricants.
LUBLINE® LLC (formerly LUBLINE® CORP) was founded in 1997 and since then has established itself as a leader in developing use and applications for base oils, process oils, transformer oils, agriculture oils, solvents, finished lubricants and additives internationally.
At this time, LUBLINE® LLC is known by its Quality, Efficiency, Reliability and Cost Effectiveness, with sales to more than 33 countries.
LUBLINE® LLC is committed to perform excellence and continue to work in cooperation with Industry leaders to develop and maintain different applications for its extensive list of products.
In 2003, LUBLINE® Mexico was opened to provide greater flexibility in that region as well as a wider range of products and services to all customers.
In 2015, LUBLINE®’s structure transformed adding new talents and personnel to address future challenges, enable growth, and continue to improve LUBLINE®’s product quality and customer services.
Our Quality Policy
For us at LUBLINE® LLC, “Leadership is an Action NOT a Position”™. Integrity and Ethics are the pillars of our core values and the basis for our Quality Management System.
The quality of our products and services meet and, most of the times, exceed our customer requirements and business objectives.
At LUBLINE® LLC, we are committed to Excellence. This commitment is measured and is reflected in our Customer Satisfaction Index.
The essence of our Quality Management System is defined below:
- Customer satisfaction is our success!
- The requirements of all interested parties are clearly understood.
- Our quality system is based upon the principle of
- All our logistic processes are documented, monitored, and measured to ensure conformance to our customer requirements, business objectives, and any applicable industry regulations and legislation.
- We TRUST & INVEST™ in our people because we believe they are the leaders of the Quality Management System.
Our Quality Management System is measured in terms of customer and employee satisfaction, sales volume, and gross margin. We set goals and monitor our performance to continually improve our activities.
Planning, decision-making, and actions are the key factors of our success.
This policy is reviewed every year based on the Market Dynamics.